Support

Open the Bunch tab, open the bunch, and press and hold their name on the leaderboard (on the web app, tap their name). Choose Block or Report. Blocking hides you from each other everywhere, and reporting also sends it to me. You can undo a block in Settings.

Open the photo on the bunch's photo wall and choose Report. It is hidden from you straight away, and I am told.

Settings, then Clearing data, then Delete my account. It removes your name, counts, badges, bunch memberships and shared photos from the server, and the app starts fresh. Deleting the app alone does not delete your account.

In Settings on your old phone, copy your recovery code and keep it safe. On the new phone, choose restore when it asks for your name, and enter the code. Without the code your counts stay with the old phone.

Open the iPhone app once, then open the watch app. The watch finds your account through the phone and merges its counts in, usually within a minute. Keep the phone nearby the first time.

Open the bunch. As the owner you will see their name with Accept and Decline buttons. Nobody joins until you say so.

If you started the bunch, press and hold their name on the leaderboard (on the web app, tap the small cross beside their name) and choose Remove from bunch. Their photos in that bunch go too. They can ask to join again, and you would have to approve them.

On iPhone: Settings, then Daily reminder, switch it on and pick a time. It only nudges you on days you have not counted yet. If it says notifications are off, allow them for Carrot Counter in your iPhone's Settings. On the web app: Settings, then Notifications.

Open the bunch and scroll to the bottom, then tap Leave this bunch. If you started the bunch, the button says Delete this bunch instead, and that removes it for everyone. Photos you shared stay in the bunch unless you delete them first.

Yes. Settings, then Your account, then change your name. Names that are offensive are refused.

Email me. You can also read the privacy policy.